Login as a chat admin (moderator)?

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Logging in as an admin user is essential for managing your chat. When you login as admin, you will have option to disconnect users, ban them, and if set, you can have a live private chat (including video and audio chat).

So before you will be able to login to your chat as admin (moderator), you will need to create an admin user in the Users section.

1. Access your dashboard

First, log-in to your RumbleTalk account.


2. Access the administration panel


Click on the ‘Settings’ link on your admin panel.

chat settings

This will open your chat’s settings.


3. Open to the user management panel

Click on the ‘Users’ tab. You will see the list of your defined users. 
* This list will probably be empty at first


4. Create a new user

Click on the ‘Add new user’ button at the top of the opened tab.

Switch to the 'Manage Users' screen

This will start the new user creation process.


5. Assign administrative privileges

Fill in a username and a password for the user. 
Then, set the “User role” to “Administrator (room)”. 
* “Administrator (global)” is shared among all of your chatrooms)

This will grant administration privileges to the user for a single chat room.


6. Set the chat room to administer

Click on the “Room” drop-down, and select the room you want the user to have administrative privileges in.


7. Open the chat room

Access your chat room (possible using the direct link at the top of the settings page).


8. Option 1 – Administration login with the RumbleTalk option

  1. Click on the “Click here to join the conversation…” text at the bottom of your chat window. 
    * This will open the log in dialog
  2. Select the “RumbleTalk” option.
Join the chat room as an admin by clicking the 'Click here to join the conversation...' link

9. Option 2 – Administration login using the Guest option

Any name you set in the user’s management list is considered as a reserved name. 
Therefore, when you try to login with a reserved name, you will be prompt to enter a password.

  1. Click on the “Click here to join the conversation…” text at the bottom of your chat window. 
    * This will open the log in dialog
  2. Select the Guest option.
  3. Enter your username.
  4. You will be prompt to enter a password. 
    Enter the password and continue.
Log in to the chat using the admin credentials

10. Option 3 – Administration login with the 3rd party login or WP users base integration

If you wish to connect your usersbase to the chat then you will use our SDK or our WordPress plugin. This lets your users once they are logged in to your site, to automatically login to the chat service. The Rumbletalk chat inherits the user credentials (note, we only store the user name at our end).

  1. First, create the exact same admin user name in the RumbleTalk user area as defined in your system. For example if your login name is ALAN, you should create the same admin name ALAN in RumbleTalk.
  2. Once you logged in to your website.
  3. Open the chat page (the page should be located on the same website).
  4. The system will try to log you in, find out that the name is associated with a password and ask you to type the admin password. **note, in the same browser you will not be ask again to log in.
  5. You are in!
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