Can I talk in more than one private chat?

Yes, you can.

Here’s what it would look like.

multiple private

The red numbers represent the unread private messages.

This also goes the same in the mobile version.

multiple private

In conclusion, you can talk in multiple private chats simultaneously.

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What is an experts’ chat?

The experts’ chat caters to professionals like coaches, counselors, advisors, brokers, traders, and other professions that provide an online service to their clients.

The experts’ chat primary feature is to protect the privacy of both admin and user.

Users can message the admin privately and other users won’t be able to interact or see other users. This is an admin-user interaction only.

There are two kinds of views in an experts’ chat.

  • User view – user can only see the private messages sent by the admin to him, can only send a message when the admin is active, make live calls, and attach documents and share videos. A user cannot see other users in the chat room, only the private chat with the admin.
  • Admin view – admin sees which users are currently active, can private message each user, make a one-on-one live video call, can conduct multiple chats in parallel, and see the private messages of each user to him
web-based counselling chat
admin view versus user view (both active)

The admin would need to wait for a user to login before starting a conversation as there is no group chat, only a private chat.

web-based counselling chat
admin view versus user view (no user logged in)

This is what the user would see when he/she enters the chat, but there’s no admin logged in.

This means that users are not able to chat unless the admin is active and will not be able to see other users who are active.

To know more about the experts’ chat, see here.

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How to create a private chat one-on-one (experts’ chat)?

To create a private chat where you can talk & meet people one on one, you’ll need to create an experts’ chat. You can know more about the experts’ chat here.

NOTE:

  • In the experts’ chat, users cannot see each other. Only the admin would be able to see the other users.
  • Users can only talk to the chat admin. User-user interaction is not allowed.

Here’s an example of the experts’ chat when the admin is logged in. The admin sees all active users and will be able to hold simultaneous private chats with them.

experts

This is the user’s view when there is no admin. Once the admin is logged in, a user can talk to a chat admin. Note, the user will be able to see the admin and not other users who are also active.

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