Answers to the most common questions about RumbleTalk HTML5 group chat
RumbleTalk is an innovative HTML5 group chat room platform for online communities. Our chat room service allows an easy customization, responsive design, simple integration (embed) into YOUR website, and much more. RumbleTalk is designed for brand communities, live events, panel discussions, academic institutions, online trading, live radio, fan clubs, blogs, connecting with customers, or just chatting with your friends!
With RumbleTalk, you’ll be able to engage your online community (public or private room) and increase the number of loyal, active consumers who return to your brand time and time again. RumbleTalk works seamlessly on mobile phones, tablets, and personal computers and can be embedded into websites, Facebook and even stand as an independent URL. With just one line of code, you can transform a billboard website into a vibrant online community.
Focused on online communities, RumbleTalk has a strong REST API. We designed a chat room with various features to easily share information. Right out of the box, you and your users will be able to:
A RumbleTalk group chat is versatile and can be embedded in any website as a chat box or floating icon with just one line of code. You can also incorporate your group chat in a Facebook page to capture a larger audience.
If you don’t have a website, we’ll give you a URL to send to your community. The best part? You can choose one, two, or all options and embed as many times in as many sites as you like.
Yes, sure! RumbleTalk group chat rooms will work on any smart device using a modern web browser.
For advanced users and designers, you can even customize the mobile group chat design using CSS.
No. RumbleTalk users can embed a group chat or a floating icon group chat into multiple pages. Every time the given line of code is embedded in a page, it opens a window to the same conversation. This keeps the conversation consistent throughout the site and community.
Interested in separate group chat conversations? We can do that too.
Sure! RumbleTalk customers can create multiple group chats. Each group chat can be placed within a single website or on several different websites. You’ll be able to choose a plan with one or three group chats.
Want more? Just let us know by emailing email@example.com and we’ll find a way to accommodate
RumbleTalk has four login options. You can choose to have users log in with any combination of up to four options or limit it to just one of the following:
For websites with an existing user base, RumbleTalk can allow user logins using our RumbleTalk Login API. Read more about RumbleTalk Login API here.
Yep! While most conversations occur in the main window, users can also conduct private conversations and private calls with other users.
Sure! You can upload most file types including PDF’s, Word Documents, Excel Files, PowerPoint Presentations, pictures and more. Each file can be up to 5 MB.
Yes. URLs will display as hyperlinks in the chat, and links to videos will automatically be embedded, so everyone can watch and respond within the group chat. (You can disable this auto hyperlink feature)
Yes, RumbleTalk easily integrates into a Facebook page. This means that your online community can bring your website visitors and your Facebook visitors together all at once, making your audience larger and closer.
From the admin panel, click on the Facebook button, you’ll then be prompted to choose a Facebook page to add your RumbleTalk group chat to. It’s that easy. Note, make sure that your Facebook account email and RumbleTalk account email are the same.
You sure can. We host the group chat room on our servers so you and your customers can access it without embedding within a webpage. You’ll be provided with a URL that can be sent to whomever you’d like to participate in the conversation. The group chat still works the same as if you were going to embed it in a website or add it to a Facebook page, meaning you can still customize all the same settings.
We sure can. RumbleTalk group chat rooms can be integrated as a floating icon, just take a look at the bottom right corner of this page!
You sure can. RumbleTalk group chat allows you to make live audio and video calls from web browsers that supports WebRTC such as Chrome and Firefox. You can adjust the setting to allow calls for all users or admins only. Live calls option require that the chat will be placed in a secure web page (HTTPS url).
We save the transcript based on your preferences.
If you choose to keep a conversation private, we will not record or save the transcript. If the conversation is not set to private, the group chat transcript will show in the group chat as users scroll up. This transcript can be exported by the group chat owner into a HTML file from the admin page or directly from the group chat.
It depends. By default, any user can export the group chat history by clicking the export button within the chat. This icon can be turned off from the admin panel by the group chat owner.
Also from the admin panel, the group chat owner can select a date range and export the group chat history using the "export archive" option.
Sure, as a measure of security to prevent groups of users from spamming the chat (flooding), when they start typing too fast, they are kicked out of the chat with a message stating: “you are typing too fast“..
Administrators are not affected by this unique security measure. They can type very fast without being disconnected.
Yes we do. RumbleTalk chat includes a spam filter feature (black word list). It is actually means that we let customers define a list of unauthorized words. It could be curse or a competitor name that is not welcomed in the chat.
The filter is filtering words both on Users names and room messages.
Absolutely! We’ve made it so that you can customize RumbleTalk group chat to fit your brand and site. You can even customize both web and mobile versions.
We offer a WYSIWYG editor for easy point and click customization of the web group chat in the Advanced Design tab of the admin panel.
RumbleTalk group chats can also be fully customized with CSS in both web and mobile versions. With CSS you’ll be able to change any aspect of the chat appearance. Web and mobile CSS changes are done separately allowing another layer of custom design.
Yes, every group chat you create can have a unique custom design. For every chat you may change the web and mobile design.
Yes, using the admin panel it is easy to set a custom color or image as the group chat background.
RumbleTalk group chats are fully responsive. This means that the group chat will automatically fit within the space available wherever it is embedded.
Yes. In the Advanced Design admin panel, switch to the Chat Area tab to adjust all font settings for the group chat.
Nope, changes to the design can be made at any time. Once the theme has been saved, the changes are seen by new participants and existing participants after the page has been refreshed.
By default, RumbleTalk group chat supports invisible observers: those who watch the conversation unfold without logging in. However, this feature can be disabled in the admin panel, if you wish to ensure users log in to see the conversation.
RumbleTalk group chat currently supports 36 languages, see some of them in the list below, for the user interface.
Messages, user names, etc. can be entered in any language.
If your language is not shown, no problem! You can send us a translation and we’ll add the language. Instructions for suggesting a language are given in the Chat Settings tab of the admin panel.
If you notice a translation error, you can also send us translation corrections by emailing translation suggestions.
|English||France (Français)||Spanish (Español)||German (Deutsch)|
|Bahasa Indonesia||Bahasa melayu||Bosanski||Català|
We understand that successful group chat needs good moderation tools. That’s why we’ve made banning users easy.
After logging in as an administrator, click on the user you wish to ban. You will then have two levels of banning:
Yes. You can appoint moderators, called "administrators", from the admin panel. Group chat administrators are able to delete messages, disconnect users, and ban users.
Yes. Administrators have the option to delete individual messages and all messages at once.
Yes. Any user, either administrator or not, can have the option to block another user from sending private messages to them.
All RumbleTalk group chat conversations are encrypted using the latest SSL/TLS (HTTPS) technology.
Each user’s group chat profile will be populated with the information they chose to log in with.
Yes, yes, yes, and yes. RumbleTalk uses IFrames to have near universal support in third party applications.
Some CMS applications such as WordPress, Wix, and Joomla have RumbleTalk plug-ins for easy integration.
If you’re not using one of these applications, we’ll give you one line of code that can be placed in any website to instantly open your RumbleTalk group chat.
Not familiar with code? No problem, we have a support team ready to help. Contact firstname.lastname@example.org.
It’s easy. Follow these steps:
Here are a few possible reasons:
Still having issues? Contact: email@example.com.
Yes! Anyone can try RumbleTalk with our 7-day free trial. This gives you enough time to set up your group chat, add it to your site and get started chatting with up to four users. When you decide to upgrade to a full feature plan, you can do so from the admin panel or from the premium plans page.
Our billing is done through PayPal to ensure easy and safe transactions.
If you are interested in using a different payment method, contact firstname.lastname@example.org for other options.
Yes. By using PayPal and a secure HTTPS connection, we provide multiple layers of security to protect your information.
RumbleTalk group chat is purchased with either a monthly or yearly billing cycle. By choosing a yearly billing cycle, you’ll receive a substantial discount on your subscription.