How to change notification sound?

Open the admin panel.

Then switch to the 'Multimedia' tab in the 'Chat Settings' section.

Switch to the multimedia tab

Sound settings are at the bottom of the section.

Choose which notification you want to change, and select the new option from the dropdown.

Change the sound settings

Preview the new sound.

Use the play icon beside the dropdown to preview the sound that you have set.

Choose the file