Take your convention online with a chat platform

In the past, hosting a convention was complex and expensive. Now, it is common to take your convention online. Why online? You can save on different costs and save time to produce everything.

A chat platform can give you a solution for taking your convention online. What it means is that you add a convention chat into your website or use a minisite, where you can host your convention.

See how you can transition your in-person convention online with a chat platform.

Different chat types you can use for your convention online

Conventions vary from their usage. Conventions can be meetings, town halls, conferences, discussions, Q&As, or more. Since conventions have many types, you also need different chat types to choose from.

Currently, there are three chat types, which are group chat, expert’s chat, and moderated chat. Each has its own paid options where you can add paid access.

For a convention, we recommend using group chat and moderated chat. Let’s take a look at each one.

Group chat

Group chat is a normal chat that you can use on a daily basis. Everyone can chat without limits. The group chat is usually used for meetings or discussions where everyone can share their insights.

convention online

Since anyone can share their opinions, they can also share files, images, or audio/video messages in the group chat.

convention online

Want to discuss something in private? Private chats are also available in the group chat. In there, you can hold one-on-one video calls with other users in the group chat.

Moderated chat

The moderated chat is another chat type made for conventions. You can use the moderated chat for Q&As or any other convention that needs moderation.

As the moderated chat lets admins pre-approve messages before they get seen by all chatters, the admins then act as the chat moderators.

Admins are the only ones who will see every message sent in the chat room.

q&a live session

Non-admin users can send in their questions. However, they will not see other users’ questions unless the admins have approved it.

moderated chat

So, if you need a chat companion for your Q&A convention, try using the moderated chat. It will keep incoming messages in check and spam/trolls will not have a chance to enter the conversation.

moderated chat

Add chat rooms for your convention online

Have a huge convention online? Add more chat rooms! We allow users to upgrade their chats if they want to.

Each user can add up to 12 more chat rooms normally. If you want to add more, then contact us. We will manually add it for you depending on your convention.

convention online

Also, you can add chat rooms on one page. This means that you can hold a huge convention with multiple rooms. Each room can have a dedicated topic or speaker.

Need more than just chat rooms? Check out the Get more page and you can see the other upgrades for your chat.

Integrations

Are you holding your convention on a third-party website? If yes, then you can embed our chat on another website.

Currently, we have compiled 19 integration instructions for different websites.

You can also embed our chat manually on your website. With our code creator, you can copy and paste your chat’s code into your webpage.

Here’s a short guide.

  1. Log in to your RumbleTalk account and click on Embed.
  2. Click the Get Code button.
  3. Copy the code in the code box.
live events

We are also available as a chat plugin on WordPress. Just search for the RumbleTalk chat plugin. Or, you can download it here.

Minisite + YouTube Live

Don’t want to go all the trouble of creating a website for your convention? Then, use RumbleTalk Pages for your convention!

RumbleTalk Pages allows you to create your own page, like a minisite. You can link your YouTube Live link on your page.

group chatting

Other than that, you can also link your social media pages and put the necessary info for your convention.

event online

When you create your page, it’s already pre-made with a template. So, you can just edit the template accordingly.

What’s more, you already have your chat next to your YouTube Live. It’s automatically there to accompany your convention online.

Taking your in-person convention online

As you reach the end of this blog, we hope you took some notes for your next convention online. See how easy it is to transition?

Additionally, conventions don’t have to be costly. Therefore, it’s your choice to grab the chance to hold your future events online.

Especially in digital times, online conventions might even be bigger than in-person ones. Furthermore, you can enjoy it in the comfort of your own home.

Try it for yourself and see the difference.

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The way to schedule a chat

In a way, we’re all busy with our daily lives. Not everyone can stay in a chat 24/7. Many customers are asking us how to schedule a chat.
We try to summarize the options you have using the RumbleTalk chat platform.

Take the chat offline

When you’re not around, you can take your chat offline. No one can enter the chat room. The chat will show a message that it’s currently offline.

offline

  • To take your chat offline, go to your admin panel.
  • Choose Chat Operations.
  • Click Chat status.
  • It will then verify if you want to take the chat offline. Choose Yes, take the chat offline.
schedule a chat

Schedule a chat

Now that you know how to take your chat offline, this means that you can add a special message with a date, e.g., schedule a chat.

Did you see that you can add an offline message in the Chat operations option? What does this mean?

It means that you can leave a message for users who visited your chat room while it’s offline. In that way, they will know when the chat will be online again.

You can schedule a chat by doing this. Add a message that the chat room will be open for all on your chosen time. You can do this every day or for days that you’re just too busy.

As long as your chat is offline, you can leave details on when you’ll get back.

Leave contact details

While your chat is offline, users cannot reach you. Therefore, you should leave your contact details just in case there’s an emergency.

When you chat is offline, you can show a contact form where your users can reach you.

You should also leave an email address. When the chat is offline and the lead form is displayed, this email address will receive the lead information.

Chats, meetings, and more

Scheduling is not only for chats, but you can also use it for meetings, discussions, and live events. As long as you have a specific time that you want to open your chat to chatters, scheduling a chat is possible.

Are you a RumbleTalk user and not familiar with this kind of feature? If yes, then head on over to our YouTube channel. We post different videos on products, FAQs, and features you might not know yet!

If this is your first time seeing RumbleTalk, then welcome! Create your own chat at www.rumbletalk.com and play with the different products and features that our platform has to offer!

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Step-by-Step Guide for Organizing a Q&A Live Session

In a virtual event, messages and questions may be coming in too fast, so they tend to get lost in the conversation. Holding a Q&A live session may be the solution to that.

Especially with many chatters (huge online events), where the audience is not into chatting, they might not get the chance to submit their questions. The only solution is to watch the event attentively and hope to understand something.

By giving your audience a chance to get their questions read, you eliminate this problem. Your audience can send in their questions before, during, or after your live event, as long as your group chat is open.

Let us show you the wonders of RumbleTalk’s moderated chat and how to use it for Q&A (Q&A mode) for a successful and efficient live session.

This blog will show you the ropes on the following:

  • How to set-up moderated chat to use as a Q&A mode
  • Where to use Q&A mode
  • Tips and tricks for a successful Q&A live session

Let’s start!

How to set-up moderated chat for your Q&A live session

RumbleTalk has a chat type called moderated chat. The moderated chat lets admins pre-approve messages before they get sent to your audience. Therefore, admins can serve as moderators for any live event.

To use the moderated chat, you need to choose it as your chat type in your admin panel.

interactive presentations

After choosing moderated chat, appoint admins to your chat room. They will serve as the moderators who will approve messages.

Go to Users on your admin panel and add a new user.

predator safe chat

Choose admin for rooms if you want the admin to have access to a specific chat room only. Or, choose admin that has global access to have access for all chat rooms.

q&a live session

After appointing your admins, start your Q&A live session next to your live event.

Use your moderated chat as a Q&A mode by asking questions to your audience and letting your moderators choose the questions.

online events

Only approved questions will be seen by your audience. Here’s a comparison of the moderators’ view and the audience’s view.

q&a live session
moderated chat
audience’s view

Best of all, you can use the moderated chat to monetize your live event. More on that here.

Where to use Q&A mode

There are lots of scenarios where you can use Q&A mode. Here are some of them.

Live events

As an example used above, Q&A mode is suited for live events. If you’re used to holding live events such as live streams, then you can use the feature well.

During the live event, you can ask what questions your audience has to increase engagement. As an example, read about how you can control the discussion with a Q&A chat.

Webcasts

rumbletalk chat

Do you run webcasts? If yes, then you’d know that it’s important for your audience to have a voice.

By giving your audience a voice, they can learn more about your product, topic, or whatever niche you’re talking about in your webcast.

Read this to get an idea: Interactive webcasting chat for live webcasts and events

Remote team meetings

q&a live session

Because of the new normal, team meetings are now online. By using the Q&A mode, you can collect questions from your remote team and create a fruitful discussion around topics that are important for the growth of the team.

Here’s a guide on handling your remote teams in a virtual setting.

Tips and tricks for a successful Q&A live session

Now that you’ve set-up the Q&A, it’s time to start the actual session. Here are some tips that will help you achieve that.

1. Let your audience know that you’re using RumbleTalk chat as a Q&A chat

Before you start, introduce the chat so your audience will know that it’s there and they can send in their questions.

2. Encourage your audience to ask questions

When you’ve already started your live stream, it’s time to engage your audience. Ask them to submit their questions. Also, let them know that your moderators will choose from the pool of questions. Then, as the speaker, you will answer them on your stream.

3. Choose the right moderators

As moderators, they will screen all the incoming questions. Therefore, they need to choose the right ones for the topic. If not, then it will be chaos for you and your audience.

Make sure to appoint moderators you know and trust. If possible, appoint and walk them through before your event.

4. Allot a timeslot for the Q&A live session

Since you’re talking about a topic on your event or live stream, it’s best to have a dedicated timeslot for your Q&A. This also gives your moderators more time to choose the questions.

Want more tips and tricks for a successful Q&A session? Read also: Q&A Chat Tips and Tricks

Chatting in a Q&A live session

In a virtual setting, conversations may get lost, especially if you have a big audience. Organizing a Q&A live session may not be easy, but it’s easy with the right platform.

Also, your moderators are there to help you. With all of these, the journey to a meaningful Q&A session is a bright one. The virtual setting is not that scary anymore, even for first-timers.

At RumbleTalk, we want you to succeed in your Q&As. Talk to us if you want to know more about it.

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