Audience interaction made easy with moderated Q&A chat

Audience interaction is the key to a successful event. If you’re reading this article, this means you’ve realized that one-way communication is not as effective as a two-way one.

Your audience wants to be heard. To be heard, they need a voice.

By adding a moderated Q&A chat on your live events, you give them a voice. This platform will help improve interaction and feedback on your events or your service.

To do it, take it one step at a time. You can easily slide in a question and answer session on your events. Moreover, you can adapt it to your usual event schedule.

Let’s talk about how you can do just that.

Create a two-way interaction with your audience through a Q&A chat

audience interaction

A moderated Q&A chat is your best bet in creating audience interaction. Your audience has their smartphones, tablets, or laptops, so let’s chat with them.

Interacting with your audience is simple. You do a live stream and make them ask questions through the Q&A chat. Therefore, they make good use of modern technology.

This interaction is moderated by the admins that you appoint. Besides, you can also moderate the chat while holding the stream. Know that audience interaction will only be successful when it’s a two-way conversation.

Always ask your audience what they want to know, answer them, and let them know when you’ll be holding your next live stream.

If you do this regularly, you’ll successfully grasp your audience’s interest and they’ll be back on your next live. Moreover, they can even spread your expertise to other interested individuals.

In this article, you’ll find tips on how you can communicate with your audience.

1. Getting to know your audience

Breaking the ice is a team favorite and a great activity to be more open with each other. As they say, you can’t get things started without a good icebreaker!

Ask your audience how they’re doing, leading them to open up to you. It’s not always a one-way communication.

As you start your live stream, ask trivia questions like “Which country produces the most coffee in the world“?

Alternatively, you can ask fun questions such as “How would you describe your workplace in one word“?

audience interaction

Therefore, it’s advisable to approve messages that are deemed appropriate for the topic.

2. Ask what your audience wants

Doing a live, right? Ask your audience what they want to learn and hear. If they want to know more about a specific topic, then try talking about it on your live stream.

This can help them speak up. Moreover, it also gives you an idea of what to tackle and topics to focus on.

Therefore, show your audience that you listen and care.

3. Have a question and answer session

Ask questions from your live event! See if your audience is really listening to what you’ve been talking about the past hour.

This is a good measure to see who are your biggest fans and who interacts the most. You can do this through a moderated chat.

In return, you can thank them or do a special shoutout. From time to time, you can also hold giveaways or give prizes. These can be mini prizes or trinkets just to show your appreciation.

It can also serve as a discussion starter. Your audience can have different answers based on the info they’ve gathered.

After every topic, try to hold mini Q&A sessions like this.

4. Establish that personal connection

Before ending your live stream, you can slip in personal questions. Start from small questions such as how their day’s going.

From this, you can show that you care about their well-being and that you’re listening. You can also try complimenting them.

This strengthens audience interaction. Additionally, audiences who were shy at the start may open up after the session. Give them time to say what’s on their mind.

In turn, you build trust with your audience. Moreover, they’ll be back next time! They may even bring some of their friends with them.

5. Be open to comments and suggestions

Your audience’s feedback is the most important takeaway in your event. You need it to increase your audience’s numbers on your next live stream. With it, you can also improve the quality of your next live.

audience interaction

Not only that, but you also improve yourself along the way. So, use your live stream to ask questions. Let your audience answer in the chat.

You can approve the messages or leave them for your own eyes. Be sure to do them on your next stream!

Audience interaction is a priority

Audience interaction is important for a successful live. By encouraging two-way communication, you build trust and widen your audience reach.

Therefore, grab your pen and paper and note these tips! I hope that these tips are helpful for your next live stream. So, try them and you won’t be disappointed with the results!

Additionally, you can keep up with the latest news and updates via our Facebook and Twitter pages.

Get your moderated Q&A chat here.

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New Feature: Introducing the Improved Mentions Option

When you have chatters in the chat room, sometimes it’s hard to keep up with all the messages. You just feel the need for a quick solution like mentions.

Not everyone will be able to see a specific message. Mentiones help you pinpoint who you direct the message too.

I’m excited to share with you a new feature called Mentions. The Mentions option offers a simple solution to avoid missing important messages.

Here’s what you should know.

What are Mentions?

Think of Mentions as tagging someone. When you type @ in the chat room, you will see a list of users.

Firstly, it can help you better manage messages in the chat room. Secondly, you can capture the attention of a specific user in a particular message.

Once you’ve tagged a user, he/she can immediately see the message. It will be highlighted in blue.

Another cool feature is that, when a user clicks on the tagged user, his user info will be displayed. The private chat will also open.

When to use Mentions?

You can use Mentions anytime you like. Whether you’re in a normal group chat or a hectic moderated chat, use the feature infinitely.

mentions

Additionally, here are some examples when it can help you the most.

Notify another user

Mentions are used to refer to another user in your chat room. This can help notify them that you are replying to them.

Join a conversation

Using the Mentions option is a great way to get others to join a conversation. Then, you can also use this to share interesting topics with other users in the chat.

Remember that any punctuation, special character, or space breaks the mention. So, skip those in your mentions. You can include them anywhere on your message.

How to use it?

The new feature is an extension of the current option to choose a user name from the user’s list.

As said previously, when you type @, a list of users will pop up.

When you hover on the list of users, different colors represent the authority level of each user. The colors are as follows.

  • When admin users are mentioned, the background color is red.
mentions

  • When non-admin users are mentioned, the background color is green.
mentions

NOTE: You can disable the option on your admin panel via CSS. Just paste the following CSS on the Design tab.

.mention-tooltip {
display: none !important;
}

Using Mentions

If you need help regarding the new feature, make sure to read about it on the knowledge base.

We’d love to hear what you think. If you have any comments or suggestions on Mentions or new features that you’d like to see, connect with us on Twitter and Facebook.

Alternatively, you can contact us via Support on your admin panel.

Get your group chat here.

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When You Need to Talk to Your Community

Interacting with your community is essential for your business. Talk to your community, make them interact and see your business grow.

Everybody knows that communication is key. Technology is a big part of achieving this nowadays.

We already have the tools we need to communicate effectively. Yet, sometimes we don’t use them correctly or to their full capabilities.

How This Impacts Businesses Today

membership

This is twice as true when it comes to businesses, communities, and other large groups. Having a bigger number of people poses additional difficulties. This can range from moderation to handling the number of people going in and out of the conversation.

One of the effective tools for communicating in and with groups is an online chat room. These are virtual spaces that users can access from anywhere, anytime.

RumbleTalk’s chat rooms fit the bill perfectly. They’re simple and powerful. Also, it can be used by anyone to enhance their website and communication experience.

It’s particularly suitable for communities with lots of varied members. People live very different lives. Therefore, a suitable solution for that problem is different kinds of access.

Chat rooms allow both registered users and guests to chat without a long sign-up process. A long process delays participation. Without any easily forgotten login details, visitors can jump in straight away.

login options

This means that people can use the chat on the go, whether it be on their phone or laptop. Whenever they get a chance in their busy day, they can immediately log-in.

Building meaningful connections starts with significant conversations. What’s on your mind? Take this chance to talk to your community.

As a result, you may be surprised by the impact it gives on your website.

Go Beyond A Simple Text Chat to Talk to Your Community

To really talk to your community, it’s necessary to offer varied means of communication. This includes large chat rooms filled with lots of people. Also, smaller ones offer the possibility of private one-on-one discussions.

With RumbleTalk’s chat rooms, this is the standard. Few or many individuals can chat in a room. In fact, the chat room can be large or small as needed.

It’s not a just simple text chat either. With just a few taps or clicks, it’s possible to share files, photos, audio messages, and more.

online chat tool

This means that it’s possible to bridge any gaps in communication much faster than before. Instead of sharing a link to a video that a person may lose interest to check later, you can directly include the video in the conversation. That way, that person can watch it directly in the chat. No more redirecting links.

As this saves time and effort, this keeps the conversation going for hours. For many community-type chats, this is essential. Showing examples, proof, and interesting media can also be an important aspect of open discussions and moderated discourse.

InText Keywords

The same goes for sharing links. Clunky, overly long, and complicated URLs can hinder the flow of a chat. A much better alternative is the InText keywords feature. These hyperlinked keywords are a way of sharing a link within a text without interrupting the flow.

In other words, one word, e.g., “camera,” turns into a link. It will be visibly different so that users know that they are looking at a link. They can click on it if they choose. As the URL itself won’t be visible, you can ensure that it will not interrupt the flow of conversation.

The administrator sets and designs these InText Keywords. Therefore, you don’t need to worry about spam links when you talk to your community. Instead, you can use and insert predefined links on the go. No need to intrude on conversations or make any further changes.

Just go to the “Keywords” option in your admin panel. Then, add a keyword and a corresponding link.

talk to your community

Regardless of the contents of the chat, there’s another important aspect of it, i.e., location. For a chat to work effectively, it needs to be easily accessible to its user base. This usually means embedding it in a responsive website.

RumbleTalk’s chat rooms are easily embedded and fully responsive. Thus, it looks and works great on any screen size and any scenario. Also, you can even use it on mobile browsers.

Creating your own community

Creating your own community is made easy by RumbleTalk. With different chat types to cater to your need, you can build a chat in minutes.

You can follow this tutorial to start building your community and make meaningful conversations:

  1. Register on the RumbleTalk website.
  2. After logging in, choose your chat type as “Group Chat” or “Paid Group Chat.”
  3. If you choose “Paid Group Chat,” you can change your entrance/subscription fee via “Monetize Settings.”
talk to your community

A paid group chat works if you want a closed community chat. This is best used for trade groups, advice, and other expertise.

You can also check out “Monetize Records” from time to time. This lets you keep track of your earnings from the closed community chat.

monetize records

Talk to your community today

By talking to your community, you strengthen your relationship and audience. The chat room provides opportunities for people to interact, learn, and explore. You can help develop a wide range of experiences by getting involved in healthy discussions and discourse.

A good relationship with your community is a key to engagement and to widen audience and audience participation. As you grow as a community, you celebrate your expertise and knowledge. By using a platform that’s suited to your community, you can do much more than just a chat.

Sharing videos, documents, images, and more is just a basic feature of the platform. You can do so much more with your community if you explore the admin panel.

The RumbleTalk chat room is catered to every individual, community, and business. It’s not just for communication but also for accessibility and acknowledgment of feedback.

To take advantage of clear communication and a responsive interface, visit the RumbleTalk website. Sign up and be a part of our community!

Then, go check out our blog and social media pages for more news and updates. Visit RumbleTalk’s social media pages here: Facebook, Twitter

Get your community engaged and involved today!

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