Today We Are Celebrating 500,000 Group Chat Installations!

500,000 Group Chat Installations

But numbers aren’t everything – we have a lot to be proud of.

We’ve increased the speed of our loading time and messages by using caching technology and loading components from a global content delivery network (CDN).

There are a million different ways to communicate on the web and each one is fit for its unique purpose. RumbleTalk offers consumers an extremely efficient and instantaneous way to communicate with groups big and small.

With this in mind, we’ve designed our back end with a time saving infrastructure.

RumbleTalk group chats cache information so that the data you’ve already seen will load without delay.

We also store copies of our information all over the world so that wherever your group participants are, the information will be sent from the closest server. This sheds off milliseconds and, in some cases, full seconds the first time someone opens a chat.

Our fall back architecture is so good that in the event that any connection is lost for a short period of time, you won’t even notice it.

Failures can happen on the user’s end or on the provider’s end. In either case, RumbleTalk has built in fail-safe measures to keep the conversation going.

When your users have a server failure, RumbleTalk group chat seamlessly queues messages so that when the problem is fixed, the user is back in the chat without having left it.

And if the failure happens on our end, we have a network of back up servers that instantly take over to ensure the conversation goes on without interruption.

RumbleTalk has further optimized its mobile web app. Faster loading times, adjustable fonts, and full screen chat rooms are just a few of the pieces we’ve added to our software.

Mobile browsing is here to stay. If you want your community to engage from their phone, you have to have a mobile optimized chat.

Whether or not your website is optimized for mobile users, your RumbleTalk group chat will be. When a user enters your group chat room, they’ll enjoy our modern and efficient web application fit for and adaptable to tablets and smartphones.

We’ve improved the default settings and functions so that font size can be adjusted by the user, the chat can be expanded to full screen, as always speed is priority. We also offer the ability for you to customize using the mobile version separately from the web version using CSS. This way you can simplify your design to further enhance the user experience.

We’ve added a login SDK so that your users can use their identity on your website to log into your group chat room.

A recent addition to our features is the ability to use your existing user data base for your group chat. Once a user logs into your website, they’ll have their information auto-populate their profile in the group chat and they won’t have to log in a second time to participate.

We’ve also expanded our software to provide enterprise solutions.

We are now capable of white-label integration for other software platforms to be able to offer their customers group chat services. Companies who partner with us can either add this as part of their package, or partner for revenue sharing. In either case, the company’s customers have access to all the features of a RumbleTalk group chat.

RumbleTalk also has a new REST API that allows a company to control and manage their chats in every way directly from their system. This is best utilized by organizations and companies that want to manage a large number of group chat rooms.

THANK YOU!

We know that none of this would have been possible if it wasn’t for our existing customer. So THANK YOU! You’ve supported us and cheered us on through our first 500,000 group chat installations. Our promise is to continue to improve and to be the very best group chat software on the market.

Thank You!
-The RumbleTalk Team

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Better Communication, Better Profiles, Better Design

RumbleTalk group chat rooms have new features

RumbleTalk rolled out three new updates for our beta users over the weekend that touch on different aspects of the group chat experience.

  • Better Communication: Chat administrators can privately contact users even when private messages are disabled.
  • Better Profiles: User profiles can now include a description.
  • Better Design: The profile and private communication menu design has been improved.

If you’d like to be one of our beta users, just let us know!

More details below:

Better Communication

Previously, private communication could be entirely enabled or disabled but there were no exceptions. Either way, the setting applied to everyone in the group chat room.

Our customers asked for the ability to disable private communications among all users and still allow chat administrators to have the ability to initiate a private conversation with a user.

Now this is possible!

group chat and private chat

From the chat setting menu, under general, select BOTH private chat and administrator only. With this configuration, chat administrators can click on the user they want to speak privately to and send a message or make an audio or video call, but users will not.

private moderator conversations

We’ll have a support page to explain this in detail soon.

Better Profiles

We’ve always had the ability to write a notes or a description of a user in the Managed Users tab of the settings panel.

With our latest update, these descriptions will appear for everyone to see within the group chat room.

To see a user’s description from within the group chat, click on the user profile and then the settings icon.

group chat user descriptions

Better Design

While we were working on the previous two updates, we also improved certain aspects of the user profile and private communication dialog box.

Take a look!

private chat design update

We prioritize our features based on customer feedback. Let us know what you want to see next!

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It is Totally Possible to Customize a Group Chat

The Design Chat Room Service with Style

Before we started RumbleTalk, we had a community website for web designers. With a large and growing number of members, we wanted to add a way to allow the group to instantly engage with us and with each other. We thought that a chat room would work.
We looked extensively for a good, well designed chat that our design-centric customers would appreciate and could easily be added to our website.

One major factor in our research was our need to customize the chat, really customize it. We needed to be able to change not only the chat colors, but also the borders, line thickness, chat background image, fonts and more. With these standards, we did not find any service or downloadable chat software to satisfy our criteria.

We could not find anything suitable for our needs and…mmmm…well, it looked awful. What we found were a variety of Flash chat rooms that appeared out of date, were not mobile friendly and had very few options to customize. We tried one or two services but the result was that it always looked like someone forced an unrelated chat room design with an irrelevant chat background into our nice looking, well designed community website.

This is what initiated the creation of RumbleTalk group chat service. Our vision was to give website owners the ability to completely customize a group chat room to fit their website. We wanted site owners to be able to easily create and embed chats, customize it up to match their website design, control when it was on or offline, moderate, and more.

With this in mind, a great team, and a lot of hard work, RumbleTalk was born.

Today, RumbleTalk has three major areas where users can customize their group chat: design, operation, and location. Each area has been thoroughly thought out and programmed with our customers in mind.

Design Customization

group chat room theme

Design is usually the first area of customization that people think of and is rightfully a critical element when deciding to use group chat in your website or not.

If the chat doesn’t look like it belongs there, the page will appear amateur and an amateur site makes it harder for your customers to build trust with your brand.

The RumbleTalk team deeply understands the importance of design (that is what prompted this company anyway) so we created three levels of design customization to make it easy for anyone at any tech-literate level to get the group chat they want.

Theme Library

Our designers have put together a robust theme library for RumbleTalk customers to simply click to customize. Our themes range from simple to intricate. Some have plain color backgrounds, others have images, and some have transparent backgrounds. These themes can be changed on the spot, so even during a conversation the design can be changed without hassle.

rumbletalk theme library

And if you can’t find a theme that is exactly what you want, you can always use it as a starting point and tweak it in the advanced design panel rather than starting from scratch.

Advanced Design

RumbleTalk group chat designs can always be changed, tweaked, modified and perfected with the advanced design option. Under the advanced design tab, you can change everything from colors, fonts, borders, dimensions, and the chat background.

advanced design group chat settings

One highly beneficial use of this is uploading your own image or logo as the chat background. This is one of the best ways to make the chat conform to your website.

CSS

For those who have a working knowledge of CSS, we have included the ability to input your own CSS code. This means that a CSS expert can truly transform a RumbleTalk group chat to look amazing while still retaining the efficiency of the RumbleTalk software.

And even if you don’t know CSS, we put together a collection of CSS tricks that are easy to copy and paste.

css group chat room

And, CSS customization can be used for both the web and mobile versions of the RumbleTalk group chat.

Operational Customization

While design customization is crucial, the operational customization can be just as important.

What do I mean by operational customization?

These are the type of settings that determine if your chat is:

  • Public or private
  • Online or offline
  • Archived or forgotten

And much, much, more!

Take a closer look.

Custom Language

Online communities and chatters exist all over the world so a truly customizable chat should be capable of changing languages. RumbleTalk group chat languages can be customized in different ways.

The chat interface is written in English, but can be changed to one of 36 languages and counting. And if your preferred language isn’t shown, you can email us a translation and we will set it up for you.

English France (Français) Spanish (Español) German (Deutsch)
Bahasa Indonesia Bahasa melayu Bosanski Català
Czech Dansk sprog Euskara Hrvatski
Italiano Magyar Nederlands Polski
Português Română Slovenčina Suomi
Svenska Tiếng Việt Türkçe ελληνικά
Български Македонски Русский язык Србски
Українська עברית عربي فارسی
ภาษาไทย 中文 한국어 Estonian

Beyond the chat interface, you’ll want to have the ability to change what language is accepted into the conversation. There’s no restrictions here. Your community can input whatever language they want and a RumbleTalk chat will recognize and display it.

Sometimes, a group chat owner will want to filter out certain unwanted word. RumbleTalk also has a filter-word setting where you can decide what words will automatically be filtered by the RumbleTalk software so that they do not appear in the chat. This setting is especially useful when the group chat is used by children and educational settings.

Custom Audience

Customizing your audience is an essential element to customizing a group chat.

In some situations, a chat owner will want to open the conversation to the entire world and get the largest audience possible. Other times, a chat owner will want to reserve the benefits of the conversation for those in an exclusive organization.

RumbleTalk gives group chat owners the ability to make their group chats private or public. This extends even as far as allowing site visitors the ability to view, but not participate in, the conversation without logging in.

Of course, the group chat can be configured to be totally public, but in some cases group chats are used for private meetings or confidential information sharing. In this case, a user list can be set up to only allow specific individuals to enter or view.

Organizations with an existing user base can link this information to their RumbleTalk group chat allowing their login to their site account to automatically log them in to the group chat and populate their profile details. This API integration can make a huge difference to established communities!

Internet trolls are an unfortunate reality and a bothersome audience. Adding one more level to the custom audience, you can choose who is a moderator or chat administrator and they can choose who is not allowed in the conversation. By banning users by IP, you can prevent trolls from logging in under different aliases on the same computer. This customization is most appreciated when it is absolutely necessary.

And when you don’t want an audience at all, a RumbleTalk group chat can be taken completely offline.

Custom Security

Online security is a big deal. You want your community to trust that you take their security seriously, and you want to know that your group chat provider takes your security seriously. This is why RumbleTalk can be enabled with HTTPS TLS/SSL security. By enabling this feature, chats are encrypted and can’t be “listened” to by unwanted hackers.

Most RumbleTalk users like having the ability to export their chat transcript or keep it archived on the RumbleTalk cloud, but others would prefer no record of their conversation at all. This customization can either be a valuable archiving feature or an extra step to secure trade secrets are not stolen. Further in this customization, a RumbleTalk group chat owner can determine if users are able to see the chat history or not.

Within the group chat room, users designated as chat administrators are able to act as a moderating security force and have the authority to delete inappropriate messages, kick out abusive users and ban the users that violate community conduct rules.

Location Customization

Location customization refers to where your community is directed to access the group chat room.

A lot of group chat services want you and your community to log into their website to be able to chat.

But not RumbleTalk.

Instead, a RumbleTalk group chat room has several options for you to set up shop. This could be on your website, Facebook page, or even as an independent URL. In any case, you won’t have to send your community away in an attempt to bring them together, because that just doesn’t make sense.

Group Chat in Your Website

After you have customized your group chat to match your site, you’ll want to embed it. This sounds like a complex thing to do, but we’ve made it easy.

A RumbleTalk group chat comes with a single line of code that opens a window to your group chat. So, all you have to do is copy and paste this code into a page and the chat room will embed. Because we’ve made it dynamic, the group chat will take up the space you give it meaning you won’t have to toggle the pixels width and height.

However, embedding a chat isn’t the answer for every website so we also created a floating icon to open the chat on top of your content. You can see an example on our homepage. A chat icon sits in the bottom left or right corner of your page and is clicked to open the chat and clicked to minimize it while you’re browsing.

Group Chat on Your Facebook Page

Another way to customize your group chat is by choosing to include it on your Facebook page. Doing so is as simple as logging in to your Facebook.

If your community operates solely on the Facebook or if your Facebook page supports a website, you can still include a group chat feature to connect your audience. Group chat offers an instantaneous way for members to interact with each other rather than the standard commenting platform Facebook provides. And if you want to connect your Facebook audience with your website audience, this is a great way to bring them into the same room.

Group Chat URL

Not everyone has a website or Facebook page, but that doesn’t mean you don’t want a customized group chat. A RumbleTalk group chat comes with a URL that opens the group chat in a new tab or window. This is great for one-time special events that need a group chat to foster dialog between participants.

Group Chat Plugins

For those whose sites are hosted, we’ve created plugins for the major platforms including:

  • WordPress
  • BBpress
  • BuddyPress
  • Joomla
  • Jimdo
  • Drupal
  • phpBB
  • Magento
  • Yola
  • Blogger
  • Wix
  • Squarespace
  • Tumblr

Each platform is a little different, but we took the extra step to make it easy for our customers.

Are You Ready to Customize a Group Chat?

Making it easy was a goal that we are proud to have accomplished.

RumbleTalk was created to give designers the ability to create a beautiful group chat room for their clients, but the more we worked on this project, the more potential we saw. Customizing a mobile friendly group chat room can improve a community’s member retention and add value to the community as a whole. It’s a worthy effort!

Group chat is now accessible not only to website owners but also to the communities they lead. Before RumbleTalk was so easy to incorporate in a website, a lot of communities had the problem of spreading their conversation thin between the various social media platforms. This caused some people to communicate on Facebook, while others were on Twitter, or Instagram, or whatever. With an embedded group chat, the community can stay on the website that brings them together in the first place and the conversations happens with everyone in the same “location”.

This article only covered the customization settings of RumbleTalk and in addition to these there are a ton of great features that make it easy to use and highly functional for your community. We built in tools like document sharing and video calls and everything in between.

We’re always improving our platform with these goals in mind. It’s a never ending project, but we truly strive to make the best group chat platform for communities.

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