Five Reasons Why an HTML Chat Room Can Give Your Business a Leg up

Widely accessible online chat rooms have been around for over two decades. But what they were then is a whole lot different from what they are today. The leading chat rooms of today are HTML chat rooms. Offering greater accessibility, cleaner coding, and better interactions, there are many reasons why website owners and managers choose to opt for an HTML chat room over other technologies.

In this post, we’ll look at the top five reasons an HTML chat room can give your business a leg up:

1. A Customizable Experience

group chat theme

One example of an HTML chat room, RumbleTalk, also allows for custom look. In other words, one chat room does not need to look the same as another. RumbleTalk’s unique technology allows you to customize a variety of features to suit your brand, including:

  • Chat room templates
  • Font style
  • Notification sounds

You can also control the size of the chat room window, including whether you want it to be a floating window or part of a page.

2. No Installation Necessary in an HTML Chat Room

Unlike other programs in existence today, you do not need to download or install an HTML chat room on your computer, smartphone, or tablet. All modern browsers support HTML5 (including Chrome, Firefox, Opera, and Safari IE9), and the HTML5 doctype even allows it to be used on old, laggy browsers. I

The HTML chat rooms utilized by RumbleTalk, for example, allow you to have a one or many group chat room in virtually any HTML page. You can hold and host chats on your website, over social media, and alongside webcasts and online presentations. More than that, it is available in both web and mobile.

HTML chat room on mobile

3. Effortlessly Share Multimedia

Another key benefit to choosing an HTML chat room is that all users (and you) are given the ability share any type of multimedia. From documents and images to YouTube and Vimeo clips, all multimedia can be copy and pasted into chat, allowing chatters to share relevant resources in a real-time environment.

html chat room with video sharing

 

4. Easy Video Chatting

Not too long ago it was only possible to have video chats and audio discussions by using another program. But in an HTML chat room, you can easily hold one-on-one audio and video chats with another person in the chat. This improves communication amongst users and it saves all chat room participants time.

html chat room video call

5. A Secure Connection

One concern that users often have is how secure the chat room they are using really is. RumbleTalk’s SSL encryption ensures that everything which is said in your chat room is only accessible to those who are present in the chat.

This HTML chat room service gives a host full control over the flow of the chat, including who is present. You can assign a moderator to oversee the conversation and to ensure that all participants follow the chat room rules. If a rogue participant attempts to disrupt your chat, you can ban and block that user by their IP address.

The technology also features anti-spam technology, which prevents spammers from misusing the RumbleTalk chat room. Anti-spam allows you to blacklist predefined words so that you can prevent abuse and harassment in your chat room.

With all these features and more, it’s no wonder businesses today are choosing HTML chat. For more details on how Rumbletalk can help your business, visit the demo page to see how it works.

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5 Important Community Chat Features You Need To Know

At RumbleTalk, we chide complacency. We are always working to ensure that our platform is growing and adapting to the needs of our users. Our chat features provide a high level of functionality matched only by their ease of use; check out our five favorites below.

Deleting chat Messages

As a chat administrator, moderating is what you do.

Now if someone were spamming the chat room, threatening to compromise the professional environment you have worked so hard to cultivate. With situations like this in mind, we have made deleting messages a quick and simple process.

All you have to do to delete an individual message is to click the trash icon next to it. That’s it. This will consequently remove the message from the chat for all users.

To clear the message cache history for all users, select the gear icon at the bottom of the sidebar. This will bring up your chat options. From here, you can click the ‘clear chat messages’ button. It’s that easy.

View a User’s IP Address

More often than not your responsibility as administrator will involve deleting another person’s messages, not your own. Because of this we have designed and implemented a number of chat features that enable you to identify and stop those undermining your chat room. These chat features are founded on the ability to view a user’s IP address.

An IP address identifies a computer and distinguishes it from all the other computers on the internet. Knowing the IP address of the flamer or troll who is targeting your chat is the first step towards taking preventative action against such offenders.

chat feature ip address

The vast majority of followers in a chat room will be there to hear what you and other genuine users have to say. If there is someone present whose only intention is to disrupt the chat and abuse members, you can ban that user.

Banning a User

  • First of all, click on the name of the user you want to ban in the sidebar. This will open a private chat panel with that user, complete with moderation tools.
  • From here you can select your course of action. You could send a message to the user cautioning them against further misbehavior. Furthermore, you could disconnect them, and temporarily remove them from the chat. Both of these serve as an effective warning.
  • If they ignore these warnings and continue to break the rules, you can ban their IP address.
  • This removes the user from the chat and permanently disallows access from their current IP address as a result. 

This is usually enough to thwart your average troll, but it should be noted that banning a user’s IP address will not stop that user from accessing the chat from another computer or mobile device. If that happens, you can remove that user in seconds and get back to those who warrant your attention.

With approximately 10,000 ban in total, banning a user by their IP address is one of the most noteworthy chat features across all RumbleTalk chat rooms. It is a robust tool that weeds out internet abuse and spam almost as soon as it appears.

Add Information on Users for Others to See

The internet can be an impersonal place. We reduced trolls and flamers to a series of numbers in the previous section, but that needn’t be the case for trusted users.

A chat packed with hundred of other users can be intimidating to someone who has just arrived. Where would they even start? You can give them some guidance by adding information about your users.

Adding this information couldn’t be easier. Just click on the relevant user in the sidebar and type it in. You could provide information about their role in the chat, or give credit to the most helpful and valued members of the community.

chat feature extra info

Most of all, this goes a long way towards humanising authority figures such as the moderators and building trust between users. Your followers will be much more receptive to your service if they find themselves in a warm and secure environment like this.

Export the Transcript from Chat to Administrator

Exporting the chat room transcript can be highly useful to the administrator who runs their chat room in conjunction with a website. The exported transcript can be an unexpected and highly valuable source of marketable content. How so?

chat features Export chat transcript

With a touch of formatting, the chat room transcript can serve as a promotional post on your website. No need to sing your praises when your users are already doing it for you. A post like this is unusual and consequently is sure to pique the interest of your readers.

Practical Chat Feature

Including the exported transcript on your website also means that users who missed your last discussion can catch up. They get to read exactly what was said, and are therefore firmly in the loop for the next discussion as a result.

In addition, this transcript gives an insight into the word and phrases that prospective followers or subscribers are using to find your service. This information is especially relevant for SEO (search engine optimization), and we can leverage it to rank higher in Google and attract more followers.

Here’s how it’s done:

  • First of all, click the arrow icon at the bottom of the sidebar. This will export the chat history as a HTML file.
  • This file will be entirely text. Any images or videos that appeared in the chat will appear as URLs in the exported transcript.
  • Clicking this button will export all messages currently loaded in the chat room. If you want to export older messages from the chat room, you will need to scroll up in the chat room to load them.
  • Once downloaded, you can finally click on the HTML file to open it in your browser.

If you’d like to find out about how to export the transcript using more advanced criteria, check out our guide here.

In Conclusion

Here at RumbleTalk we are proud of these five chat features, but prouder still of our drive to improve the chat room platform. Due to this drive, you will see five even better features populating this post in the years to come.

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Digital Design: Three Key Chat Tools for Webmasters

The more web designers we speak to on chat tools, the more we hear about how much the web industry has evolved with respect to chat platform and other html tools. The popularity of buying products and services online continues its upward trend. As a result of this growth, web designers and front-end developers find themselves in great demand.

Today, many web designers are finding new and profitable ways to grow their businesses beyond traditional design and build services. One way they set themselves apart is by having a solid understanding of third party systems and integrations.

Knowing which apps and services you can recommend and help implement for your clients is half the battle. This allows you to broaden your services as well as create new revenue streams for your business. One of these services is a live group chat for your site, like RumbleTalk. Knowing what chat tools for webmasters there are is also important.

When you’re crafting a website, the ability to customize and tweak the design elements so they align with the vision of the site is crucial. If you and your client make the wise decision to add chat capabilities to their site, congrats! You made the first step to increasing your web traffic and digital footprint.

There’s a reason why RumbleTalk is a favorite among web designers. It all comes down to versatility and ease of use. In this post we are going to focus on three key chat tools for webmasters when using RumbleTalk.

Changing Chat Themes on the Fly

When you sign up for the RumbleTalk chat service, the system automatically creates the chat room with a default theme. Some tend to keep this skin and others choose to change it. It’s completely your choice!

chat tools theme

We know how important it is for designers to have creative freedom. This is why RumbleTalk has flexible settings when it comes to design. The ability to change your chat room style on the fly is one of many great benefits.

You can change the theme of your RumbleTalk chat room from the skins menu. After you have picked out a theme that strikes your fancy, you can make more changes by using the advanced design option.

If you still aren’t satisfied with the design, you can make even further adjustments to change the look and feel. This can be done by utilizing RumbleTalk’s advanced CSS capabilities.

Now, what if you want to make a change to the chat theme quickly or while you are actually chatting with someone? No problem. You can always change, fine-tune or adapt the theme, font and position of all the images. When you’re done, hit refresh and voila! Changes implemented.

You can learn more about this process here.

Customized Floating Icons

There are two different ways RumbleTalk can be added to a website. One is by adding it as an actual part of the page. The other more popular option is to add it as a floating tool bar. Adding RumbleTalk as a floating tool bar also allows web designers to customize the floating icon so it integrates with their client’s brand and the design themes of the site properly.

Based on the floating chat settings, web designers can choose to use small and delicate icons that “jump” up and down, or larger versions of the floating chat icons. Again, customization is key, and you can do this based on the design elements of the site.

Web professionals can also adjust the size and design of the chat icons. They can do this by going to the admin panel and clicking on the tab in chat settings called “floating.” There you can set the icon width height and bounce rate.

Personalized Offline Messages with HTML Tags

Now lets say your designing a site for a client and have added RumbleTalk as a floating icon. We all live busy lives, so the client recognizes they won’t be able to provide around the clock presence and 24/7 customer service. This is where RumbleTalk’s “OFFLINE” social chat mode comes in.

When in Offline Mode, you can still customize the design and utilize html tags. To set the chat to offline mode, you can simply go to the admin panel, click on chat settings, and click on the Offline tab.

For example:
<span style=”color:white;”>Please contact us support@rumbletalk.com </span>

From here web masters can either simply set a message using plain text or html tags stating that the site manager is offline, or if you desire you can add a form with various contact fields that when submitted, will send a message to a pre-defined email.

Chat Tools Conclusion

These three key chat tools for webmasters can be very useful when designing websites. Ten years ago, we could only imagine that designing a web site could be so quick and easy. Platforms like WordPress and Joomla can make it extremely easy for webmasters to recommend plugins, offer their own themes and share them with their customers.

However, website design is not necessarily the end of the customer needs. Many wish to further energize their sites and the three chat tools for webmasters can help to that. On top of having a great website or blog, they wish to have a vibrant community discussing their website topics; and that my friends, is where we come in.

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